Shipping policy

At Kalaminati Creations, we are committed to delivering your orders safely and efficiently. Learn about our shipping process, timelines, and transit policies below.

  • Processing & Manufacturing Time

All items are custom 3D printed to order in our home studio. We print and finish each piece with care.

    • Manufacturing Time: Orders are processed and manufactured within 2–5 business days.
    • Schedule: We process and ship orders Monday through Saturday (excluding public holidays).
    • Delays: During periods of extremely high volume or material shortages, processing may take a few extra days. We will contact you immediately via email if a delay is expected.
  • Shipping Coverage & Rates

We deliver to all serviced pin codes across India:

    • India Shipping: We ship exclusively within India for now. International shipping is planned for the future!
    • Shipping Rates: Shipping fees are calculated at checkout based on order size and delivery address.
    • Free Shipping: We offer free shipping above a specific order value. Active promotions will be highlighted on the storefront.
  • Shipping Partners & Tracking

We use reliable delivery networks to ship your packages:

    • Logistics Partners: Shipments are dispatched using trusted carriers (Delhivery, Blue Dart, DTDC, India Post, etc.).
    • Order Tracking: Once your package leaves our studio, a tracking number is automatically sent via email or SMS/WhatsApp.
    • Delivery Timelines: Courier delivery typically takes 3–7 business days after dispatch, depending on your region.
  • Damaged or Lost Shipments

We take great care in packaging, but transit incidents can sometimes occur:

    • Damage Claims: To claim a replacement or refund for transit damage, you must provide an unboxing video and clear photos of the packaging and items within 48 hours of delivery.
    • Lost Packages: We are not liable for packages once marked 'delivered' by the courier. If a shipment is lost in transit before delivery, we will support you in raising a claim with the carrier.
  • Address Accuracy & Failed Delivery

Help us get your creations to you on time:

  • Accurate Information: Please double-check your shipping address, phone number, and PIN code when placing your order.
  • Address Corrections: Contact us immediately at support@kalaminati.com if you make a mistake. We cannot modify shipping details once the package has been processed.
  • Reshipping Fees: If a package is returned to us due to an incorrect address, failed delivery attempts, or unreachable phone numbers, a reshipping charge will apply to send it again.